How To Reduce Expenses for Your eCommerce Business

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How To Reduce Expenses for Your eCommerce Business

There is no denying the fact that running an eCommerce business can be expensive. Many different costs can significantly affect your bottom line, such as rent, processing fees, subscription charges, excess inventory, and many, many more. While many of these expenses are unavoidable, some can be negotiated or significantly reduced, allowing you to free up valuable capital and optimize your overall cash flow.

Fewer expenses mean that your business can:

  • Pay off debt
  • Invest more money into advertising and marketing
  • Focus on expansion
  • Upgrade technology
  • Hire new employees
  • Have more cash on hand for future initiatives

1. Outsource, outsource, outsource!

The benefits of outsourcing are far-reaching. Many companies avoid outsourcing, assuming that they will lose control and face communication issues. However, outsourcing can save you considerably both in money and time in the long run.

Consider outsourcing any task that takes away from you being able to focus entirely on your business goals. Activities such as bookkeeping, website design, and development, social media marketing, content creation, paid advertising, data entry, and order fulfilment are easily outsourced to professionals who can get the job done faster and with more precision.

Outsourcing a task like bookkeeping or accounting means that you are putting your important financial well-being into the hands of trained experts who will work with you as a part of your team. You didn't start your business to become a bookkeeper, so why focus your time on these tedious tasks? Let the experts handle this while you focus on growing your business.

2. Negotiate your payment processing fees

Payment processing fees are the fees that are charged every time a customer purchases from your eCommerce site using their debit or credit card. While these fees are usually relatively small, they can add up over time as your sales increase.

Many businesses assume that these fees are non-negotiable; however, this isn't the case. Speaking with your financial and lending institutions about the mark-up, assessment, transaction, and interchange fees can result in lower charges. Even a slight reduction in these fees can result in substantial savings over time.

3. Create a budget, and stick to it!

Creating a budget is vital to the health and longevity of your business. Budgets help you create a long-term growth plan, reveal how much revenue you'll need to hire more employees, show when the right time is to invest in new opportunities, and determine how much your company spends on expenses.

Creating a budget will allow you to see exactly what your company costs are and highlight areas where you could save money and reduce your overall expenses. 

4. Minimize your packaging

Using as little packaging as possible is not only beneficial to the environment, it also helps you reduce your costs. Using inexpensive packaging that is as lightweight as possible will minimize packaging purchase costs and keep shipping costs lower as well.

5. Reduce freight fees

Transporting the goods that you source to sell through your eCommerce business can be an expensive endeavour. Finding ways to cut these freight fees will help you reduce the cost of these goods and increase your bottom line.

How you choose to ship your products, where your products ship from, how heavy the packaging is, how large the packaging is, and customs charges all play a role in your shipping expenses.

Finding ways to decrease these expenses can go a long way in helping you cut costs. Look into placing larger, bulk orders, choosing the most inexpensive shipping options, and ordering from suppliers that are as close to home as possible.

6. Increase customer retention

Many business owners don't realize that paying particular attention to their current customers can go a long way in saving them a lot of money in the future. Growing your customer base is essential, but retaining the customers you already have and promoting repeat business can help to reduce your overall expenses.

Obtaining new customers can be an expensive venture. Advertising and marketing programs designed to drive further potential clients to your business can be costly. Retaining your old customers is virtually costless.

To encourage your current customer base to make more frequent purchases, you can engage in activities like email campaigns, special offers, or coupons, or through social media.

7. Focus on your top-selling products

It's no secret that having excess inventory on hand can be expensive. Storing products that aren't performing well can cost your business. To correctly manage your expenses, identify the most profitable and top-performing products to improve your profitability and ROI. At the same time, reducing the number of products you carry and eliminating the ones that perform poorly can lower your storage costs and free up cash on hand for other, more viable products.

For so many eCommerce businesses, the main focus quickly becomes expanding the company and increasing profits; however, profits mean nothing if your expenses are out of control. Taking an in-depth look at all of the operating costs and overhead expenses that your eCommerce business has and doing everything possible to reduce these will help your business be more profitable in the long run.

At Enkel, we know that one of the best ways to increase profitability and reduce expenses is through accurate and thorough bookkeeping practices. Our bookkeeping services can give your business the upper hand, and all it takes is the click of your mouse to connect with one of our trained professionals. Visit our site to see everything that Enkel has to offer.

Gracia Chua
About Gracia Chua
Gracia Chua is the Marketing Specialist at Enkel Backoffice Solutions, a Vancouver based accounting firm that provides day-to-day bookkeeping services for small to medium-sized businesses and non-profit organizations.