Privacy Policy

Thank you for visiting Enkel. We take your privacy very seriously and would like to describe how we collect, use, and protect your information when you access our websites.

This privacy policy (the “Privacy Policy”) explains the privacy practices of Enkel Backoffice Solutions Inc., a Vancouver-based company (“Enkel”, “we”, “us” or “our”) that apply to the access and use of the www.enkel.ca website, and any related sub-domains, which are operated by Enkel (the “Website”).

ENKEL IS COMMITTED TO MAINTAINING YOUR PRIVACY. PLEASE READ ALL THE TERMS OF THIS PRIVACY POLICY SO THAT YOU UNDERSTAND WHAT TYPE OF PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT, HOW WE USE IT AND TO WHOM WE DISCLOSE IT.

What is Covered in This Privacy Policy?

This privacy policy discloses the privacy policy of Enkel in relation to the Enkel Website. This privacy policy describes how the Enkel Website collects, uses and shares information about you that it obtains in connection with providing the Enkel Website.

What Information Does Enkel Collect?

Information You Provide to Us

We receive and store any information you knowingly provide to us. Enkel collects information from you in the following ways in connection with your use of the Enkel website: (1) information you give to us as part of completing a webform, and (2) information automatically collected when you visit any of the Enkel Websites.

We do not and will not sell, rent, share or disclose your personal information without first receiving your permission or as permitted in this Privacy Policy.

By choosing to provide any information to us, you are giving Enkel permission to use and store such information consistent with this privacy policy. In addition, Enkel automatically collects information about your interactions with the Enkel Website.

For example, Enkel may log information from your computer and browser, such as your IP address, profile information, aggregate user data, browser type, software and hardware attributes, pages you request, and cookie information.

By using the Enkel Website, you are giving Enkel permission to use and store such information consistent with this privacy policy. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our Website may issue cookies when you visit our Website.

Information Collected Automatically

Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, “cookie” information, the type of browser and/or device you’re using to access our Website, and the page or feature you requested.

“Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Website are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We may use this data to customize content for you that we think you might like, based on your usage patterns, and generally to improve the Website.

Enkel may also use services that collect data remotely by using “pixel tags,” “web beacons,” “clear GIFs,” or similar technologies. Such technologies can recognize certain types of information on your web browser, check whether you have viewed a particular web page or email message, and determine, among other things, the time and date on which you viewed them and the IP address of the computer from which you viewed them.

The Enkel may be linked to or provided through third party websites. Enkel is not responsible for the privacy policies and/or practices on such third party websites. When linking or accessing such websites, you should carefully review the privacy policy of such third party to determine how it handles information it separately collects from you.

Enkel uses the information it collects from you to deliver the Enkel Website to you and continuously enhance your user experience. Generally speaking, we use the collected information to communicate with you, fulfill your requests, customize the content, improve our products and services, protect our and your rights, and comply with laws and regulations.

Third Party Analytics Services

We use third party analytics services in order to better understand user engagement with the Website.

When a user uses the Website, these third party analytics services may collect the user’s IP address, browser type, and approximate location (based on the IP address). They may also use web logs or web beacons and may set and access cookies on your computer or other device.

In addition, we collect Personal Information you submit to us, for example by completing a form on the Website. In that case, we may communicate with you, for example by calling you at the phone number you provide, sending you promotional email offers, or emailing you about your use of the Website. Also, we may receive a confirmation when you open an email from us. This confirmation helps enhance our engagement with you and generally improve our Website.

If you do not want to receive communications from us, please indicate your preference by sending an email to info@enkel.ca.

We may use your personal information to send you promotional information and updates regarding Enkel and its products and services from time to time. You may choose not to receive such information and opt-out of such future communications. All such communications sent to you will contain instructions for opting-out.

The information that we collect from you may be used in aggregate form in various ways to optimize and improve the Enkel Website. While such information may be based on information about you, it will not identify you personally.

Enkel Sharing Personal Information

We neither rent nor sell your Personal Information to anyone. However, we may share your Personal Information with third parties as described in this section.

If Enkel sells all or part of its business, or makes a sale or transfer of assets, or is otherwise involved in a merger or business transfer, Enkel may transfer your personal information and non-personal information to one or more third parties as part of such transaction. You have the choice about whether to disclose your personal information or other information about yourself to Enkel.

Regardless of your choices with respect to promotional communications and updates regarding content, Enkel may send you administrative messages, service announcements, terms and conditions of your account, or other similar communications, without offering you the opportunity to opt out of receiving them.

From time to time, Enkel may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Enkel, Enkel may share your information collected in connection with your purchase or expression of interest with our joint promotion partner(s).

Enkel does not control our business partners’ use of the information, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

We may disclose your information if required to by law enforcement officials or governmental agencies (i) when required by law; or (ii) to establish our compliance with applicable laws, rules, regulations, or guidelines.

Personal Data of Children

We do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at info@enkel.ca

EU Residents

If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”). Please contact us at info@enkel.ca.

Changes

From time to time, we may make changes to this privacy policy. In order to ensure that you are familiar with our most updated policies and practices, you should check the effective date indicated above of this privacy policy each time you use the Enkel Website.

If we make any changes, we will notify you of such changes by posting the updated privacy policy on the Enkel Website. We may also send you an email alerting you of such changes. You will be bound by any such changes to the policy when you use the Enkel Website after those changes have been posted. If we make material revisions concern practices where we have represented that we will obtain your consent to use or disclose your personal information, we will obtain your consent before taking any action inconsistent with those representations.

Contacting Enkel

If you have any questions about this privacy statement, the practices of the Enkel Website, or your dealings with Enkel Backoffice Solutions Inc., please contact us at: info@enkel.ca or by mail at: 510-900 Howe St., Vancouver, B.C., V6Z 2M4